good22 Terms & Conditions

To register and maintain an account on good22, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age.
• You are accessing the platform from a jurisdiction where online gaming is not expressly prohibited by applicable law.
• You are not a current employee, contractor, agent, or close family member of a good22 employee.
• You have not previously been excluded or banned from the good22 platform for any reason.
• You are registering only one account in your own true name, with accurate personal details.

good22 reserves the right to request identity verification documents at any time. Failure to provide satisfactory documentation within a reasonable period may result in account suspension or permanent closure, and any pending balances may be withheld pending investigation.

good22 accepts deposits and processes withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All transactions are conducted in Bangladeshi Taka (BDT).

• The minimum deposit amount is ৳200. The minimum withdrawal amount is ৳500.
• All payment methods used for deposit must be registered in your own legal name. Third-party payments are strictly prohibited.
• Withdrawals will only be processed to a payment method previously used for deposit, subject to standard KYC verification being completed.
• good22 applies no internal transaction fees, however your payment provider may apply their own standard charges.
• Withdrawal processing times: mobile money methods (bKash, Nagad, Rocket, Upay) typically within 5–30 minutes during operating hours; bank transfers within 1–3 business days.
• good22 reserves the right to request additional verification before processing any withdrawal, particularly for amounts exceeding ৳50,000.

Any deposits identified as originating from criminal activity, money laundering, or fraud will be reported to the relevant authorities, and the associated account will be permanently suspended without prior notice.

All bonuses and promotional offers made available by good22 are subject to the specific terms attached to each individual promotion, in addition to these general Terms. Where a conflict exists between a promotion's specific terms and these Terms, the promotion's specific terms shall prevail for that promotion only.

• Welcome bonuses, reload bonuses, free bets, and cashback offers are available to eligible players as defined in each promotion's terms.
• All bonuses carry a wagering requirement unless explicitly stated otherwise. Standard wagering requirements range from 20x to 40x the bonus amount, depending on the promotion.
• Bonus funds must be wagered before any winnings derived from them can be withdrawn.
• good22 reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time without prior notice if we have reason to believe the promotion is being abused or exploited.
• Players found to be creating multiple accounts to claim bonuses more than once will have all accounts permanently banned and all associated funds forfeited.
• Bonuses are non-transferable and cannot be exchanged for cash or any other value outside of the platform's wagering system.

All bets placed on good22 — whether on cricket, football, kabaddi, slots, live casino tables, crash games, or any other available product — are subject to the rules of the specific game or market, as well as the following general conduct rules:

• Bets are final once confirmed by the platform. good22 is not liable for bets placed in error by the player.
• good22 reserves the right to void any bet that was placed based on an obvious pricing error, system fault, or technical malfunction.
• In-play (live) bets on cricket and other sports are accepted subject to data feed latency. good22 reserves the right to void live bets where the outcome was already determined at the time of placement due to connectivity delays.
• Maximum bet limits apply to individual markets and games. These limits are displayed on the relevant game or market page.
• The use of automated betting software, bots, scripts, or any artificial intelligence tool to place bets is strictly prohibited and will result in immediate account closure and forfeiture of all funds.
• Collusion between players in any form — including chip dumping at poker tables or coordinated crash game strategies — is prohibited and subject to immediate account action.

All casino games on good22 use certified Random Number Generator (RNG) technology. The outcomes of all RNG games are statistically independent, meaning past results have no influence on future outcomes.

You are solely responsible for maintaining the confidentiality of your good22 account credentials, including your username, password, and any two-factor authentication codes. good22 will not be liable for any losses or damages arising from unauthorised access to your account that results from your failure to keep your credentials secure.

• Do not share your login credentials with any third party under any circumstances.
• Enable two-factor authentication (2FA) via SMS for an additional layer of security — this feature is available in your account settings.
• If you suspect your account has been accessed without your authorisation, contact good22 support immediately via [email protected].
• good22 may lock an account as a precautionary measure if unusual activity is detected, pending verification by the account holder.
• Players are reminded that good22 is an entertainment platform for adults aged 21 and above. If you feel that gambling is negatively impacting your life, please use the self-exclusion tools available in your account settings or visit our Responsible Gaming page.

The following activities are strictly prohibited on the good22 platform and will result in immediate account suspension, permanent ban, forfeiture of account balance, and potential reporting to relevant authorities:

• Registering more than one account per person or household.
• Providing false or misleading personal information during registration or KYC verification.
• Using the platform for money laundering, fraud, or any other illegal financial activity.
• Depositing funds using stolen, fraudulent, or third-party payment credentials.
• Exploiting software bugs, glitches, or technical errors for financial gain.
• Attempting to reverse-engineer, scrape, or copy any part of the good22 platform, its games, or its intellectual property.
• Harassing, threatening, or abusing good22 staff or other players via any communication channel.
• Accessing the platform using a VPN, proxy, or other IP-masking technology in a manner designed to circumvent geographic restrictions.

To the fullest extent permitted by applicable law, good22 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of — or inability to use — the platform, including but not limited to:

• Loss of funds resulting from technical interruptions, connectivity failures, or server downtime.
• Losses arising from the player's own decisions regarding bets, game choices, or wagering strategies.
• Losses caused by a player's failure to secure their own account credentials.
• Interruptions to game sessions caused by third-party game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, etc.).

good22 makes no warranty that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Players access and use the platform entirely at their own risk.

good22 collects, stores, and processes personal data in accordance with our Privacy Policy, which forms part of these Terms by reference. By creating an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

• Personal data is collected for the purposes of account management, KYC verification, transaction processing, fraud prevention, and personalised communications.
• good22 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.
• good22 does not sell personal data to third parties. Data may be shared with payment processors, game providers, and regulatory or law enforcement bodies where legally required.
• Players may request access to, correction of, or deletion of their personal data by contacting [email protected].

Either party may terminate the player's good22 account at any time. Players wishing to close their account voluntarily should contact [email protected] with their account details and a written closure request. Any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to the player via their verified payment method within 5 business days.

good22 reserves the right to close any account immediately and without prior notice in cases of:

• Breach of any provision of these Terms.
• Fraudulent activity, money laundering, or other illegal conduct.
• Provision of false identity information or failure to complete KYC verification.
• Account inactivity exceeding 12 consecutive months. Dormant account charges of ৳100 per month may apply after this period, subject to applicable local regulations.

These Terms shall be interpreted and governed in accordance with generally accepted principles of international commercial law applicable to online gaming and entertainment services. All disputes between you and good22 arising from or relating to these Terms shall first be submitted to good22's internal dispute resolution process by contacting [email protected] with full written details of the complaint.

good22 aims to respond to all formal disputes within 10 business days of receipt. If a dispute cannot be resolved internally within 30 calendar days, both parties agree to seek resolution through a mutually agreed independent arbitration process before pursuing any legal proceedings. Nothing in this clause limits any rights you may have under applicable consumer protection laws in your jurisdiction.